Terms & Conditions

Here is the full Terms of Service updated for OrthoWear and support@orthowear.com, with the brand name changed everywhere while keeping the structure and wording identical.

OVERVIEW

This website is operated by OrthoWear. Throughout the site, the terms “we”, “us”, and “our” refer to OrthoWear. OrthoWear offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

  • transmissions over various networks; and

  • changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website without express written permission by us.

Headings used in this agreement are included for convenience and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Material is provided for general information only and should not be relied upon without consulting more accurate sources.

We reserve the right to modify the contents of this site at any time, but have no obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may be subject to limited quantities or return/exchange conditions according to our Refund Policy.
We strive to display product colors and images as accurately as possible but cannot guarantee your screen's accuracy.

We reserve the right to:

  • limit sales by person, region, or jurisdiction;

  • change product descriptions or pricing at any time;

  • discontinue any product at any time.

We do not warrant that any product or service will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion. This includes limiting or cancelling quantities per person, household, or order.

You agree to provide current, complete, and accurate account and purchase information. You agree to promptly update your account and payment information so that we can complete your transactions.

See our Refund Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or liability.
Use of these tools is entirely at your own risk and discretion.
Future features and tools will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content and services may include materials from third parties.

We are not responsible for evaluating or endorsing third-party content or websites. We are not liable for harm or damages related to third-party purchases or use.

Please review third-party policies before engaging in any transaction with them.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send comments or materials to us, you agree we may use them without restriction or compensation.

We reserve the right to remove content that violates any party’s rights or these Terms.

You agree that your comments will not infringe any third-party rights or include unlawful or harmful content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time, without notice, including after an order has been placed.

We have no obligation to update or clarify any information except as required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes;

  • to infringe on intellectual property rights;

  • to harass or discriminate;

  • to upload viruses or malicious code;

  • to collect or misuse personal data;

  • to spam, phish, or scrape;

  • or to interfere with site security.

Violation of these terms may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.
All products and services are provided “as is” and “as available.”

We are not liable for any damages arising from your use of the service, including indirect or consequential damages.

Some jurisdictions may not allow these exclusions. In such cases, our liability is limited to the extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold OrthoWear, its affiliates, officers, directors, employees, and agents harmless from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

SECTION 16 – TERMINATION

You may terminate these Terms at any time by ceasing to use our services.
We may also terminate this agreement at any time without notice if you breach any part of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on our site constitute the entire agreement between you and OrthoWear.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of The Netherlands.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Continued use of the site constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to:

📧 support@orthowear.com
Address: OrthoWear, Kralingse Kerklaan 284, Netherlands